Refund policy

We want you to be completely satisfied with your purchase.

Returns

You may request a return within 30 days of receiving your order.

To be eligible for a return:

• The item must be unused and in its original condition.
• The item must be returned in its original packaging.
• Proof of purchase or order number is required.

Certain products may not be eligible for return, including:

• Personalized or custom-made items
• Gift cards
• Clearance or final sale items
• Items marked as non-returnable

Refunds

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

If approved, your refund will be issued to your original payment method within 5–10 business days. Processing times may vary depending on your payment provider.

Exchanges

We replace items only if they are defective, damaged, or incorrect.

Damaged or Incorrect Items

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery with photos of the item and packaging.

Return Shipping

If the return is due to our error, we will cover the return shipping cost.

For returns due to customer preference, the customer is responsible for return shipping unless otherwise stated.

Contact Us

For any return or refund inquiries, please contact our customer support team.